Refund Policy

Return Policy We offer a 90-day return policy, which means you have 90 days from the date you receive your product to request a return.

To initiate a return, please contact us using our contact form. If your return is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your item. Please note, items returned without prior approval will not be accepted.

For any queries regarding returns, please reach out to us using our contact form.

Damages and Issues Upon receiving your order, please inspect it carefully. If your item is defective, damaged, or incorrect, contact us immediately. We'll promptly evaluate the issue and rectify it.

Exceptions / Non-returnable Items Certain items are non-returnable, including custom or personalised products and items designed specifically to your specifications. We also cannot accept returns on products that have been clearly used, modified, or damaged by the customer. Please contact us if you have any questions or concerns regarding the return eligibility of your specific product.

Please note, sale items and gift cards are not eligible for returns.

Exchanges The quickest way to exchange an item is to return your original purchase. Once the return is approved, you can place a new order for the desired item separately.

Refunds Once your return is received and inspected, we will inform you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method. Please allow some time for your bank or credit card provider to process and reflect the refund.