Privacy Policy
The privacy of your personal information is important to G8 Performance. We are committed to protecting and respecting your privacy rights.
This privacy policy outlines how G8 Performance collects, processes, and safeguards your personal data when you visit our website and provides details about your privacy rights and legal protections.
About This Privacy Policy This policy applies to data collected through our website, including information you provide when purchasing products, seeking customer support, or providing feedback.
Personal Information Collection When visiting our site, we collect data about your device, interactions, and information required to process your purchases. Personal Information refers to identifiable data but excludes anonymous or aggregated data.
Device Information
- Collected: Browser type, IP address, time zone, cookie data, browsing activity.
- Purpose: Optimising website functionality and analytics.
- Collection Method: Automatic collection through cookies and similar technologies.
Order Information
- Collected: Name, billing/shipping addresses, payment information, email, phone number.
- Purpose: Order processing, payment handling, shipping, fraud screening, customer communications.
- Collection Method: Directly provided by customers.
Customer Support Information
- Collected: As stated above.
- Purpose: Customer service and support.
- Collection Method: Directly provided by customers.
Sharing Personal Information Personal information may be shared with trusted service providers necessary for transaction processing, order fulfilment, and website operations.
Behavioural Advertising We utilise targeted advertising methods through platforms such as Facebook and Google Analytics to enhance our marketing effectiveness.
Using Personal Information We use personal data primarily to fulfil our contractual obligations, improve services, and comply with legal responsibilities.
Lawful Basis (GDPR) We process personal information according to GDPR under conditions such as consent, contractual obligations, legitimate interests, or legal requirements.
Security We implement robust security measures to prevent unauthorised access or disclosure of personal data. Access is restricted to authorised personnel.
Data Retention Personal data is retained only for as long as required by law or necessary to achieve the purpose of its collection, typically up to six years for transaction records.
Automatic Decision-Making We do not engage in fully automated decision-making processes with significant impacts on users.
Selling Personal Information G8 Performance does not sell personal data.
Your Rights
- GDPR (EEA Residents): Access, correction, deletion, data portability, and objections to data processing.
- CCPA (California Residents): Right to access, request deletion, opt-out of data sales, and additional transparency requests.
Cookies We utilise cookies for improving user experience and website functionality. Users can control cookie preferences via browser settings.
Do Not Track We currently do not respond to browser "Do Not Track" signals due to inconsistent industry standards.
Changes to This Policy We reserve the right to update this policy to reflect operational, legal, or regulatory changes.
Contact Information For questions or complaints, please contact us at support@g8performance.com or mail us at:
G8 Performance Suite 8, 84 Wises Rd Maroochydore QLD 4558, Australia
Last Updated: 28 March 2025
If unsatisfied with our response, you may lodge a complaint with your local data protection authority.
